Sales & Installations


Installation

We don’t fit ply lining, we don’t fit car phone kits, alarms or get you in your house if you’re locked out in the middle of the night like all the other companies who seem to be offering van security as a side line to their main business – what we do however, is secure our customers vehicles using the latest and best available quality products and components for maximum effectiveness.

Our fitters have extensive expertise in installation security applications to vans. We pride ourselves on ensuring only the best practices take place during any installation, as such WE HAVE NEVER HAD A SINGLE CASE OF RUST FROM ANY OF OUR INSTALLATIONS.

After a vehicle check and walk round with the customer, our fitters go through a practised process which includes, de-burring, applying rust prohibitive, cleaning the area of install and sealing all products effectively. We also ensure moving parts are lubricated properly. Finally we then talk the customer through the operation of their chosen product, standard maintenance and also discuss any other areas that may be relevant.

We’ve carried out installations in every type of weather imaginable, mornings, weekends, evenings and even through the night. We’ve fitted on beaches and the top of mountains, even flown tools on planes to get to customers vehicles abroad; we’ve just about seen and been to every circumstance imaginable when it comes to van security and really go the extra mile to satisfy our customer requirements. When booking your install, you can request we visit you either at home, work or onsite to carry out a professional installation of your chosen products. Our mobile installation vehicles are self contained and use their own power to operate tools allowing greater flexibility in the times and locations we can install.

An onsite installation removes the hassle of finding time to deliver and collect your vehicle[s], which in turn saves you money and inconvenience by not having the vehicle off the road or taking the day off of work.

If you’d prefer you can book an installation at one of our approved fitting centres, where we can happily carryout your professional installation – normally whilst you wait.

Our first installation appointment of the day is usually between 7.30-8.30am and the last around 2pm. Weekend late afternoon and evening appointments can be made available for your added convenience.

Supply

Most of our products are held in stock and providing order is received before 1.00pm - dispatched where possible for next day delivery. For web orders a confirmation email will be sent when item dispatched providing reference to expected delivery date is, telephone orders, the sales person will provide this information at time of placing order. Occasionally some of our accessory ranges incur a longer delivery time period if there are low UK stocks or manufacturer delay [If your items are subject to delay – we will contact you with estimated delivery date and discuss further options].

Improving the customer experience and our customer service we are now able to provide estimated one hour time slots on day of delivery for many of our products – please ask about this free of charge service if accepting delivery may be difficult. We do however ask that a provision be made to safely accept your delivery. If for any reason you miss your delivery, the courier should leave an attempted delivery card – this card will contain all details for your consignment and instructions for arranging re-delivery.

** PLEASE NOTE - Our standard delivery costs [including free delivery products] cover UK mainland only. Offshore, Scottish Highlands or international shipping costs are available on request **

A majority of our products were originally designed and mainly used for trade use. As such, some items require a certain level of competence and ability for installation. Detailed instructions are supplied with most products and full technical support is available for anyone wanting to take advantage of the large savings to be achieved by installing themselves. If in doubt we recommend you contact a member of our sales team to discuss the installation where they should be able to provide an idea of the level of installation difficulty for your chosen product before purchase. Unfortunately we are unable to accept any responsibility or liability for damaged caused to vehicles through any product we have supplied.